At VelikibratVip, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your order, we are here to help.
**Return Period:**
You have 30 days from the date of purchase to initiate a return.
**Eligibility for Returns:**
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
**Non-Returnable Items:**
Certain items are non-returnable, including gift cards and downloadable software products.
**How to Initiate a Return:**
1. Contact us at [email protected] or call us at 202-986-6727 to request a return authorization.
2. Provide your order number and the reason for your return.
3. Once your return is authorized, we will provide you with instructions on how to send the item back.
**Refunds:**
Once we receive your returned item and inspect it, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
**Shipping Costs:**
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
For any further questions about our returns policy, please feel free to contact us. Thank you for shopping with VelikibratVip!